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Service recovery literature review and research issues

Service recovery literature review and research issues

service recovery literature review and research issues

Mar 31,  · 1 Mohammed Al-Malki, 2 Wang Juan. 1 2 School of Economics, Central China Normal University, Wuhan, China Abstract: The present research is a literature review of the leadership styles and its effectiveness within the organization blogger.comically, this paper tries to review the literature in the sphere of job performance focusing on the The literature review co nducted for this paper covers t he broad spect rum of western pu terms of impact on management service practice as well as on management thought up research issues’ Oct 28,  · The purpose of this Ruth L. Kirschstein National Research Service Award (NRSA) Individual Predoctoral Fellowship to Promote Diversity in Health-Related Research award is to enhance the diversity of the health-related research workforce by supporting the research training of predoctoral students from diverse backgrounds including those from groups that are



Human Trafficking Into and Within the United States: A Review of the Literature | ASPE



The mental health of first responders is often overlooked. Increases in mental health issues, service recovery literature review and research issues, post-traumatic stress disorder PTSD and rates of suicide have prompted research into what first responders need in order to stay emotionally healthy. The time has come to put the mental health needs of our first responders before their call of duty.


Exposure to traumatic events has been linked to psychological distress and many frontline workers experience these traumas on a daily basis. Literature suggests that the increased incidences of psychological distress requires extensive scientific inquiry into the mental health of first responders worldwide. There is a silent crisis happening worldwide. First responders are quietly suffering because of the stigma surrounding the utilization of mental health services.


First responders are more likely to suffer from psychological distress due to job stress, repeated exposure to trauma, lack of sleep, the physical demands of the job, lack of resources and working long hours or multiple jobs.


The community of first responders have been neglected and now they are beginning to show the consequences of such neglect. The immediacy of care is of the utmost importance for all individuals suffering with a mental illness or condition, service recovery literature review and research issues.


The community of first responders must begin accepting mental illness as they would any other physiological condition. The trauma service recovery literature review and research issues first responders experience throughout their careers are not service recovery literature review and research issues instances however seeking help is what should be considered normal.


A review of existing literature published within the last 10 years was completed utilizing the electronic databases PubMed and Google Scholar. Forty-eight articles were further evaluated for this literature review, 15 were utilized. Articles were excluded if they contained the following: 1 large scale incident studies; 2 military-specific articles; 3 first responders responding to mental health crisis patients. The three themes signify how the data from the articles was separated.


Theme one reports findings in relation to police, fire, and EMS. Theme two discusses PTSD and suicide. Lastly, theme three examines different treatment modalities and their outcomes. All literature points to the same conclusions. The data suggests that first responders are at an increased risk of PTSD and issues with mental health however rigourous studies need to be conducted in order to be able to generalize the data and apply it to all first responders.


In service recovery literature review and research issues survey study completed in Canada, researchers found that out of 5, participants Substantial proportions of participants reported current symptoms consistent with one i. Harvey et. al examined the impact of repeated trauma exposure in service recovery literature review and research issues from Australia.


There was a significant positive linear relationship between the number of fatal incidents attended and rates of post-traumatic stress disorder, depression and heavy drinking. Conclusions can be drawn from this study that there is a link between trauma exposure, PTSD, depression and substance abuse.


Not only do the studies find a correlation between trauma exposure and psychological distress in paid firefighters, service recovery literature review and research issues, it has also been observed in volunteer fire services. Milligan-Saville service recovery literature review and research issues al. notes that volunteer fire services in Western countries Australia have a significant lack of access to support services for mental health issues.


Being trapped in a dangerous situation or being assaulted by other people, resulted in the greatest odds of developing a mental disorder. Volunteer fire service members with the highest levels of trauma exposure and involvement with particular types of critical incidents are at elevated risk of mental health problems.


The more traumatic events a firefighter responded to, the higher incidence of PTSD, psychological distress, or probable mental disorder.


Lee et al. evaluated police officers in South Korea utilizing a cross-sectional study. Using the Impact of Event Scale revised Korean version they defined police officers to be high risk with a score of greater than or equal to The study aimed to examine the relationship between work and mental health.


The goal was to assess if there was a correlation between work job satisfaction and job stress and mental health outcomes using a cross-sectional survey design. The relationship between work characteristics and mental health outcomes was mediated by perceived stress.


There is a noteworthy relationship between emergency medical services, firefighters and police officers when comparing all of the articles. Studies show that first responders are at an increased risk of post-traumatic stress disorder and additional mental health issues including substance abuse.


The data does not conflict between articles. Concluding statements for most of the articles note that there is a lack of large, national or international studies to verify results between these groups. Though the compilation of data is compelling, the need for additional research is imperative. PTSD is immensely underreported as utilizing mental health services is seen as weakness in the prehospital and first responder communities.


Astoundingly, though emergency service personnel experience prominently higher rates of post traumatic stress, there are no rigorously conducted trials for PTSD in this population. According to the National Fallen Firefighters Foundation, firefighters are three times more likely to die by suicide than a line of duty death. According to the Firefighter Behavioral Health Alliance, an estimated firefighters and paramedics took their own lives in This stress has a strong emotional impact on providers, regardless of their years of service.


In some states, emergency medical services EMS are not considered an essential service. In these places, EMS does not receive taxpayer money for their services, thus their access to resources and funding is significantly lower than their emergency counterparts.


Firefighters were also found to have an increased risk of suicidal thoughts and behaviors. In a study conducted by Stanley et al. Suicidal ideations and behaviors were assessed using a modified version of the Self-Injurious Thoughts and Behaviors Interview-Short Form SITBI- SF. This study reports the career prevalence estimates of In the world of behavioral health, there are a variety of treatment modalities utilized for different diagnoses.


Cognitive behavioral therapy CBT has presented positive outcomes in treating first responders with PTSD, service recovery literature review and research issues. CBT sets a goal-oriented, teleological, service recovery literature review and research issues, problem-focused, well-structured—in the here and now—approach, which also focuses on therapeutic alliance and rapport between the CBT therapist and the client.


A study completed by Bryant et al. The trial examined the efficacy of brief exposure to traumatic memories CBT-B versus prolonged exposure to traumatic memories CBT-L.


Participants were randomized into three groups: CBT-B, CBT-L, and WL waitlist. The cognitive behavioral therapy groups included 12 weeks of individualized therapy and education, CBT skills building, imaginal exposure 40 minutes for CBT-L, 10 minutes for CBT-Bin vivo exposure, and cognitive restructuring and relapse prevention. Participants were assessed at their baseline, post-treatment, and had a six-month follow up.


Results showed that participants in the CBT groups had greater reductions in PTSD severity Clinician Administered PTSD Scaleservice recovery literature review and research issues, depression, maladaptive appraisals about oneself and the world, and had increased improvements on psychological and social quality of life than the waitlist group whom did not receive any interventions.


In contrast to cognitive behavioral therapy, Sessa reports that resistance to treatment for PTSD is high and has service recovery literature review and research issues that trauma-focused psychotherapy can be difficult for those who have issues with recalling traumatic memories.


examined 3,4-methylenedioxymethamphetamine MDMA -assisted psychotherapy for post- traumatic stress disorder in military veterans, firefighters, and police officers. The study aimed to examine the efficacy and safety of 3,4-methylenedioxymethamphetamine MDMA -assisted psychotherapy for treating chronic PTSD in first service recovery literature review and research issues. This study was a randomized, double-blind, dose-response, phase two clinical trial that was completed in an outpatient clinic in the United States.


Criteria included service personnel ages 18 years or older, with chronic PTSD duration of at least six months and had a Clinician-Administered PTSD Scale CAPS-IV total score of 50 or greater. Participants were administered MDMA either 30mg, 75mg, or mg orally in two 8-h sessions with concomitant psychotherapy. Safety was monitored through adverse events, spontaneously reported expected reactions, vital signs, and suicidal ideation and behavior.


This study is registered with ClinicalTrials. gov, number NCT The study concluded that those whom had received the full dose of MDMA 75mg and mg had a significant decrease in PTSD symptoms compared to the 30mg group. Symptom severity was decreased in the 30mg group after receiving the additional three psychotherapy sessions with the full dose of MDMA mg. Additional non-pharmacological interventions recommended to treat post-traumatic stress disorder are recreational therapy, animal-assisted therapy, yoga, and acupuncture as well as alternative delivery methods for psychotherapy, service recovery literature review and research issues.


Additional research is also required to examine the efficacy of complementary practices and PTSD. In a literature review by Lewis-Schroeder et al. However, they present an interesting topic that requires additional research when discussing the treatment of women and PTSD. Treatment can begin through identification of a mental health issue by a primary care provider. Robertson identified that first responders during their annual fitness for duty exams were screened for physical fitness, not emotional wellness for their occupation.


Early identification of psychological distress and PTSD symptoms with education and referral is beneficial to the mental health of first responders. Early identification, intervention, and referrals to mental health providers may be a key in helping to treat PTSD and decrease the incidence of suicide in first responders.


The literature reports positive outcomes with both cognitive behavioral therapy and medication supported psychotherapy, dependent upon the severity and chronicity of PTSD symptoms. Utilizing healthy coping mechanisms and exploring the use of complementary and alternative medicinal practices such as meditation or yoga, can have a positive impact on mental wellbeing. First responders must acknowledge that this is a life-threatening issue and it is one that requires immediate intervention.


The problem is extensive as it involves emergency medical services, firefighters, and police officers globally. Brown, A. First responders and mental health. Carleton, R. Asmundson, G. Mental disorder symptoms among public safety personnel in canada. Canadian Journal of Psychiatry.


Revue Canadienne De Psychiatrie, 63 1 Harvey, S. Bryant, R. The mental health of fire-fighters: An examination of the impact of repeated trauma exposure. The Australian and New Zealand Journal of Psychiatry, 50 7 Milligan-Saville, J.




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service recovery literature review and research issues

Aug 29,  · Introduction. This paper presents a comprehensive review of current literature on human trafficking into and within the United States. This review of the literature is part of a larger study funded by the U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary for Planning and Evaluation, to examine how HHS programs are currently Mental health presentations to the emergency department (ED) have increased, and the emergency department has become the initial contact point for people in a mental health crisis. However, there is mounting evidence that the ED is not appropriate nor effective in responding to people in mental health crises. Insufficient attention has been paid to the subjective Mar 31,  · 1 Mohammed Al-Malki, 2 Wang Juan. 1 2 School of Economics, Central China Normal University, Wuhan, China Abstract: The present research is a literature review of the leadership styles and its effectiveness within the organization blogger.comically, this paper tries to review the literature in the sphere of job performance focusing on the

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